Posted by Clive de Sousa on February 24, 2017
As of 3/8/2017 we are yet to have any replacement clamps from Look but have been told it's imminent.
Look Cycles has announced a recall on some metal clamps for the aero stem due to reports of corrosion in extreme environmental conditions.
This is a voluntary recall, If your clamp shows any signs of corrosion stop using it right away. If your clamp is not corroded we can arrange to swap out to the new clap at a convenient time.
Contact us at firstname.lastname@example.org if you are in need of a replacement clamp.
As of 2/24/2017 replacement clamps are not yet available from Look USA. We will update this page as soon as we have more info from Look USA.
Once we have new clamps in our warehouse we will contact everyone who has purchased an Aerostem for address confirmation before we ship out replacement clamps.
Details for stems that are included in this recall below.
There are three possible scenarios: clamps without an identification number on them are affected by the recall, as are those with the number 380706 printed on them. All other numbered clamps are not affected and can continue to be used safely.
Look Cycles has reported the issue to the US Consumer Products Safety Commission and to Health Canada. It says it’s working with these agencies to make a formal announcement shortly.